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Mind Your Noodles – Episode 49
Episode 49 – The Obligatory Coronavirus Episode
The Similarities of Stress with Customer and Coronavirus
Coronavirus Meets Neuroscience
The Brain Reaction to Threats
The Story of Dr, Ignaz Semmelweis
Wash Your Hands! and Reduce Your Anxiety
Tripp Babbitt: [00:00:06] Take care of the brains that take care of you with the Mind Your Noodles podcast. We keep you up to date on the latest neuroscience research and practices to keep your brain healthy and strategies to help your organization be brain friendly.
Tripp Babbitt: [00:00:27] Hi, I’m Tripp Babbitt, the host that the Mind Your Noodles podcasts and this is episode 49 and I’m calling it the obligatory Corona virus episode because everybody obviously is talking about it.
Tripp Babbitt: [00:00:44] But there’s so many similarities between what’s going on between your customer and your organization. If you’re delivering poor service or poor products to customers just on a larger scale and it’s hitting a lot of emotional chords, but it’s the same types of things that are going on in your brain. So we know from episode forty six, three episodes ago, we’re talking about cortisol and the effect of cortisol on your body. Well, we’re getting lots of stress right now. So whatever you had before, you can multiply it times five or 10 or 20 or whatever the number might be for yourself.
Tripp Babbitt: [00:01:28] And all of this is coming from things like lack of control. Again, all the things we’ve talked about before, lack of a clear future. We don’t know what’s going to happen with this virus. We don’t have any outlets for our frustration because we’ve been removed from work in many cases where you can’t interact with people and talk about these things other than family, maybe on the phone.
Tripp Babbitt: [00:01:55] But all of our outlets are being eliminated. No social support. Talked about the importance of social. I have my sister in law over to our house yesterday. And, you know, she was lamenting the fact that she couldn’t give hugs to the family because they’re concerned about, you know, do you have the virus? Do you and I have the virus. Somebody knows. And apparently you can carry it and not have any symptoms, which is really scary. And we’ve now been taken away all of our sporting events, all the things that you might have done with other people, go watch a game or even watched it on TV. And so we were getting a lot of things are happening then. And the last thing we’re experiences where you don’t have the freedom that we had or we’re feeling more restricted because we are a little bit more sensitive about getting out and going to even the grocery store to a restaurant or a party or whatever it might be, so that a loss of social freedom and everything is just adding a whole bunch to the stress on a very large scale. And one of the reactions you get from from doing these things is we got this big problem that we can’t solve called the Corona virus, because we don’t have we’re dependent upon others, doctors and government and things of that sort that we then turn to solving small problems.
Tripp Babbitt: [00:03:35] So what do we do when we can’t solve big problems? We we want control over something. So some of us may play games on our phones or on, you know, an X-Box or we may go out and hoard T-P and paper towels and Purell and all the stuff that’s been missing because that gives us a sense of control. So these are some of the things that are happening to us. And I wonder for folks to remember that, you know, our brain works on autopilot a lot of times. It’s been compared to Google, you know, where you’ve got. Portions of something that’s kept on your computer so that when you do a search, it can happen a lot faster. And so we’ve got a lot of these little bits in our brain. And what could this coronaviruses forcing us to do is kind of get out of that comfort zone where we’re half having to be logical and deliberate and use effort on a continual basis. And this wears us down. It’s affecting your sleep. It’s affecting a lot of things that we talked about previously. And it’s creating this stress and it’s creating cortisol in our body to be able to do it.
Tripp Babbitt: [00:05:05] And you add a top of that, we have to over eat cause people natural reaction is that we’re going to have this fear associated with having a famine. So our brains telling us so bad, we got to we got to do something about this. So let’s go and eat more food, because if we run out of food, we’ll have filled ourselves up, which is doesn’t make a lot of sense.
Tripp Babbitt: [00:05:32] But these are some of the things are happening. So you can almost expect an across the board weight gain. And this is why I think it’s very important that even at this point that people get out. And I understand he can do the social things maybe you had before, but you can still get outside. In many cases, we’re living in areas now are starting to warm up a little bit. It’s spring time. Go take a walk. We’re learning more or more about the effect of a walk on a brain. And exercise on a brain is very good for your mental health and for your brain. And so being able to get out and maybe just take a 45 to 60 minute walk. Does it have to be at a pace or you don’t have to run or anything but just get outside? We know the sunlight has positive effects on the way that our brain operates. So all these things, it’s even more important now to do them and to get our brains. Brains are gonna be worn out to the point of where anxiety is going to take over and it’s going to start to interrupt our sleep. But if we’ve done some exercise and at a minimum, you know, going out and taking a long walk or doing something, these are some positive things that you can do almost immediately to help what your plight is right now.
Tripp Babbitt: [00:06:55] Now, there’s a story I’ve had for a very long time, and it and it involves one of the things that we can control. So let me just kind of give you this story. It’s about a physician from the mid eighteen hundreds. His name was Ignaz, several vice.. And Ignaz Semmelweis was kind of an interesting character, is very standoffish. And, you know, he was a combination of things that weren’t very well-liked back in the middle. Eighteen hundreds like being Jewish was one of them.
Tripp Babbitt: [00:07:36] But a lot of what he wound up doing was he went to an 1850’s, the Vienna General Hospital, and at the very end, a general hospital. He basically was put in charge of the maternity ward at the hospital. And one of the first things that he came across when he was there was that women that came in for childbirth were dying at about between probably a 30 and 40 percent rate after they gave childbirth. And it was caused by something called a peripheral fever or so. Back in those days, they called it the childbed fever and it would happen kind of poor post-birth. And the mother would soon get some type of poisoning. And they did autopsy’s things to that’s her. But they couldn’t figure out how to reduce the rate. And it was a very emotional thing, because when people women went to give birth to children, you know, you had a whole family’s crying because they knew there was like a three to four in 10 chance that the mother would die from this fever, this childbed fever. So, Ignaz, some advice, doctor, some advice he went looking for a solution. I mean, his brain was wired that way, wanted to figure out, you know, what types of things. So, you know, you clean the beds. He accused the people, supplied the bed sheets of supplying dirty bed sheets. There was a lot of he was a very it’s an interesting fellow, to say the least.
Tripp Babbitt: [00:09:16] But one of things he came across and they didn’t understand the things we do about today about bacteria and viruses and things of that sort. Was that if people wash their hands in chloride and in a chlorinated lime solution, that this rate went down to almost nothing at at the at the hospital. And he became obsessed with this. And he would go to physicians and nurses and say, you know, you need to wash your hands before, you know, before you go in and interact with this patient. But he he was such a character that turn people off in the way that he approached them, in the way that he was militant about this hand-washing, that nobody really accepted his ideas on what he was finding. And he was flat out rejected by his peers, the other fellow physicians. And literally what wound up happening wrote a paper in 1861. He was eventually discharged because he was so disruptive within the hospital, even though he was right that they wound up getting rid of him, basically firing him. And Doctor, some advice then went on to write a paper in 1861 about what his findings about hand washing and things of that sort. And so. He eventually died in basically from the same disease that he discovered, which is basically sepsis, a blood poisoning, if you will, is what was causing the childbirth fever.
Tripp Babbitt: [00:11:07] And because he was die, he wound up getting sepsis, he wound up dying in the Sassine asylum because he kind of went crazy because he kind of people suspected because he knew the answer. There were stories of him standing on the streets of Buddha, Buddha, Paschen, Vienna and different cities, you know, basically imploring people to wash their hands in hospitals. But he went crazy and he would die of sepsis, of basically blood poisoning. And it just. Want to remind people that hand-washing actually is something has medical proof behind it. So if you want to gain control whether and buying more toilet paper or paper towels or Purell, no, don’t do it hits. You can get control and actually reduce your anxiety level for this by washing your hands. It’s something you do have control over. And I can tell you from the number trips that I’ve taken to Disney World or to restaurants or whatever, I am totally amazed that the number of people that don’t wash their hands when they’re coming out of the restroom, they just go and I’m I’m like, OK, this is this. This is not good. And it always reminds me of Dr. Ignaz Simbel Vise and his story that, you know, we we should know better by now that that we should be washing our hands. So I just thought I’d leave you with those thoughts for this episode.
Tripp Babbitt: [00:12:50] We’re seeing the same things just on a smaller set scale. When you’re talking terms of customer, when you’re when they don’t have control, when they don’t have the freedom that they require, when things aren’t clear to them. Our customers, when there’s no social support on some of the things they’re doing or a loss of some social scale of where they are as a customer may end. You get the sense of loss of freedom that, you know, it’s the same stress. It’s we’re just getting on a lot greater scale right now. But there’s so many equivalences between the two. So that’s it for this week. And I just say stay safe and control what you can. The one thing you can’t control. You know, they’re going to be out of toilet paper. They’re going to be out of paper towels because people that’s their go to. When things go and you know, I read about the guy that, you know, bought 17000 hand sanitizers and trying to sell them on eBay and Amazon before they blocked him. But yeah, you could control washing your hands. You can control where you go there. There’s a lot we’re still trying to understand about this disease. But control we can. Washing your hands is certainly one of the best place places to start. And it will reduce your anxiety because there’s something that you have control over. Stay safe.
Tripp Babbitt: [00:14:27] Hi, this is Tripp Babbitt.
Tripp Babbitt: [00:14:30] I’d like to inform you that I will be releasing some of the videos of how to use the ninety five method in order to achieve a brain friendly organization within the next month and a half. There’ll be some free videos to give you a sense of what the training is about, and then also a little of the background behind the training itself. So if you’re interested and be notified of any updates as far as the training availability. Pricings I’ll be releasing the next month and a half or so, then sign up at Mind Your Noodles dot com forward slash training.