How to Evaluate Theories@Work for Brain-Friendliness

How to Evaluate Theories@Work for Brain-Friendliness

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 42nd episode of the Mind Your Noodles podcast. In this episode, Tripp introduces evaluates Theories@Work using neuroscience. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Here are some resources mentioned in this episode: Mass Layoffs: A History of Cost Cuts and Psychological Tolls Why Layoffs are for Lazy Corporate Overseers Layoffs (Usually) Don't Work Show Note [00:00:06] Mind Your Noodles Podcast - Episode 42 [00:00:26] Neuroscience Components vs. Theories@Work [00:01:14] Situational vs Foundational [00:02:00] 5 Neuroscience Components vs. Layoffs [00:03:53] Why Layoffs are Ineffective in the Long-Run [00:05:55] Financial Crisis Layoffs vs Dividend and Bonus Layoffs [00:09:17] Communications are Vital - Use Internal…
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The Four Methods You Need for a Brain-Friendly Organization

The Four Methods You Need for a Brain-Friendly Organization

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 41st episode of the Mind Your Noodles podcast. In this episode, Tripp introduces the four methods you need to build a brain-friendly organization. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Show Notes [00:00:06] Mind Your Noodles - Episode 41 [00:00:27] Theories@work - Methods [00:01:19] Theories @ Work Discussed so Far [00:04:29] The 95 Method - Focus on the System [00:06:03] The 95 Method Elements [00:07:19] Aim - Construction - Requires Knowledge [00:08:44] 1. Innovation Method [00:12:06] 2. Customer-In Design [00:13:40] 3. Decision-Making Method [00:17:13] 4. Data to Knowledge [00:23:49] Next Episode   Transcript Tripp: [00:00:06] Take care of the brains that…
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Customer Surveys: Why They Don’t Help You Understand The Customer

Customer Surveys: Why They Don’t Help You Understand The Customer

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 40th episode of the Mind Your Noodles podcast. In this episode, Tripp discusses the problems with surveys as a way to understand the customer. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Show Notes [00:00:06] Mind Your Noodles-Episode 40 [00:00:27] Why Surveys Don't Give You What You Need [00:02:00] Two Reasons - Fair Representation and Manipulation [00:04:55] Fair Representation [00:06:05] Manipulation   Transcript Tripp: [00:00:06] Take care of the brains that take care of you with the Mind your Noodles podcast. Will we keep you up to date on the latest neuroscience research and practices to keep your brain healthy and strategies…
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The Brain, Systems and Aim – 39

The Brain, Systems and Aim – 39

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 39th episode of the Mind Your Noodles podcast. In this episode, Tripp discusses a system and why you need to understand the system before establishing an aim. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Here are some resources mentioned in this episode: Johnny Cash: One Piece at a Time Deming Institute Podcast - Deming Lens Episode 32 Show Notes [00:00:06] Mind Your Noodles  Podcast [00:00:26] Episode 39 [00:01:18] How to Build a Brain-Friendly Organization Documents [00:01:58] Systems Thinking [00:02:41] Frederick Taylor and Scientific Management [00:03:34] Parts and the Whole [00:06:13] Russell Ackoff [00:10:42] 98% of Projects Fail [00:13:00] Product of System…
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Reflections on 2019 and Preview of 2020 – Episode 38

Reflections on 2019 and Preview of 2020 – Episode 38

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 38th episode of the Mind Your Noodles podcast. In this episode, we reflect on 2019 and look ahead to 2020. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Show Notes [00:00:06] Mind Your Noodles Podcast - Episode 38 [00:00:27] Reflect on 2019 and Preview 2020 [00:01:23] Training for 2020 - Free and Paid [00:02:23] Critical Thinking Training [00:02:43] Analytical vs. Synthetic Thinking [00:03:32] The Free Stuff [00:05:51] Difference Between Free and Paid Training [00:07:24] >50% of Organization is Attributable to the System [00:08:42] Sports Teams vs Organization Team [00:10:00] Learnings from 2019 [00:24:21] Look to 2020 [00:29:17] What MakesMind Your Noodles Unique?…
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Websites Where Employees and Customers Complain

Websites Where Employees and Customers Complain

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 37th episode of the Mind Your Noodles podcast. In this episode, we share websites to assist in your system assessment - websites where employees and customers complain. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Resources mentioned in this episode: Ripoff Report Pissed Consumer Resolver OnHoldWith Glassdoor Work Rant Show Notes [00:00:06] Mind Your Noodles - Episode 37 [00:00:27] Episode 37 - Websites to Help Determine How Brain-Friendly Your Organization is for Customers and Employees [00:00:31] What We are Building and Why [00:03:18] Websites Where You Can Find Customer Opinions and Complaints [00:10:55] Websites for Employee Complaints     Transcript Tripp: [00:00:06]…
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Wells Fargo – Incentives, Customers and Your System

Wells Fargo – Incentives, Customers and Your System

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 36th episode of the Mind Your Noodles podcast. In this episode, Wells Fargo made some huge mistakes. Are your values and incentives aligned? Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Here are some resources mentioned in this episode: Episode 26: Incentives - Brain-Friendly or Not? Show Notes [00:00:06] Mind Your Noodles Podcast [00:00:27] Episode 36 - Wells Fargo and Updates [00:06:02] The Fosbury Flop [00:09:04] Coming Soon - Signature Talk and Video Education [00:12:53] Deming Institute Podcast [00:15:28] What happened at Wells Fargo os NOT New [00:25:21] Values Trump Incentives? [00:27:55] Incentives vs Customer     Transcript Tripp: [00:00:06] Take care…
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Customer Perspective – Roof Replacement

Customer Perspective – Roof Replacement

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 35th episode of the Mind Your Noodles podcast. In this episode, Tripp Babbitt takes a look at the customer perspective of replacing a roof including coordination of multiple parties. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Show Notes [00:00:06] Mind Your Noodles - Episode 35 [00:00:58] A Roof Replacement with Multiple Parties [00:01:19] The Saga Begins [00:06:04] The All state Debacle [00:09:12] Lack of Communication [00:11:31] Billing Gone Bad [00:13:17] Why was Allstate so fickle? [00:15:25] Customers Don't Like to have to Explain Their Story Multiple Times - and It's Waste for Both Parties [00:17:07] Lesson's Learned [00:20:08] Customers Want to…
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Amazon System Assessment – Brain-Friendly or Not?

Amazon System Assessment – Brain-Friendly or Not?

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 34th episode of the Mind Your Noodles podcast. In this episode, Tripp Babbitt takes a look at Amazon as a case study on assessing Customer-In and the Theories @Work. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Here are some resources mentioned in this episode: Mental Floss - 13 Secrets of Amazon Warehouse Employees Gawker: Inside an Amazon Warehouse  - The Relentless Need to "Make Rate" Glassdoor: Amazon Show Notes [00:00:06] Mind Your Noodles Podcast - Episode 34 [00:00:26] Amazon Case Study [00:01:23] Begin Your System Assessment by Looking on the Internet -Glassdoor, Articles, Reviews  and Social Media [00:05:34] The Customer Sets…
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System Assessment Updated!

System Assessment Updated!

Podcast
Neuroscience experts, practitioners, research and methods for making brain-friendly organizations and healthy individuals. Listen to Mind Your Noodles! This is the 33rd episode of the Mind Your Noodles podcast. In this episode, Tripp Babbitt walks through the updated and refined System Assessment PDF document. Two downloads on how to build a brain-friendly organization are available at MindYourNoodles.com/overview and MindYouNoodles.com/systemassessment. Here are some resources mentioned in this episode: Episode 14: Start with the Customer Episode 24: Theory @ Work Episode 26: Incentives Episode 27: Organizational Structure and Size Episode 28: System or Individual Episode 29: Goals, Targets and Objectives Episode 30: Six Non-Monetary Brain Rewards Episode 31: Proactive vs Reactive Show Notes [00:00:06] Mind Your Noodles - Episode 33 [00:00:27] System Assessment Updated! [00:02:10] Step 1: Customer Interaction Points [00:02:15] Step…
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