Archive

The Importance of Building a Customer Creed™

The Importance of Building a Customer Creed™

Podcast
  Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 34th episode of the Effective Executive podcast. In this episode, Tripp Babbitt discusses the importance of building a customer creed for your organization.  Download our Effective Executive Starter Kit. Show Notes [00:00:08] The Effective Executive - Episode 34 - The Importance of Building a Customer Creed [00:02:19] Customer Creed - How to Build [00:06:05] Neuroscience in Building the…
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Leaders Eat Last but Still Need Food

Leaders Eat Last but Still Need Food

Podcast
Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 33rd episode of the Effective Executive podcast. In this episode, Tripp Babbitt discusses the need for methods to grow your company and an organization employees and customers can benefit from interactions.  Download our Effective Executive Starter Kit. Show Notes [00:00:01] The Effective Executive - Episode 33 [00:00:33] Episode 33 - Leaders Eat Last but You Still Need Food [00:02:05]…
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The Effective Executive – Failing Before You Start

The Effective Executive – Failing Before You Start

Podcast
  Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 32nd episode of the Effective Executive podcast. In this episode, Tripp Babbitt how executives too often work on the wrong things and set themselves and their organizations up for failure.  Download our Effective Executive Starter Kit. Show Notes [00:00:01] The Effective Executive - Episode 32 [00:01:36] Episode 32 - Failing, Before You Start [00:03:29] Analytic vs Synthetic [00:04:59]…
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The Effective Executive – The 95 Method is NOT a Prescription

The Effective Executive – The 95 Method is NOT a Prescription

Podcast
Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 31st episode of the Effective Executive podcast. In this episode, Tripp Babbitt how the 95 Method works and why it isn't a prescription.  Download our Effective Executive Starter Kit. Show Notes [00:00:00] The Effective Executive Podcast - Episode 31 [00:00:16] Episode 31 - The 95 Method is NOT a Prescription [00:01:45] Synthetic Thinking Sills Importance [00:04:54] Organizational Beliefs and…
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The Effective Executive – Who Creates Value for the Customer in Your Organization?

The Effective Executive – Who Creates Value for the Customer in Your Organization?

Podcast
  Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 30th episode of the Effective Executive podcast. In this episode, Tripp Babbitt discusses the importance of executives identifying the roles creating value fo customers.  Download our Effective Executive Starter Kit. Show Notes [00:00:08] The Effective Executive - Episode 30 - Who Creates Value for the Customer in Your Organization? [00:00:40] 3 Categories of Roles [00:01:22] Software Organization [00:04:08]…
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The Effective Executive – Customer Lens Conundrum

The Effective Executive – Customer Lens Conundrum

Podcast
    Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 29th episode of the Effective Executive podcast. In this episode, Tripp Babbitt shares a story on his difficulties setting up an investment account.  Download our Effective Executive Starter Kit. Show Notes [00:00:00] The Effective Executive - Episode 29 [00:00:31] The Customer Lens Conundrum [00:01:05] Schiff Gold / Entrust [00:03:52] GoldSilver / Equity Trust [00:05:37] The Customer Lens…
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The Effective Executive – 6 Ways to Avoid Burnout in Your Organization

The Effective Executive – 6 Ways to Avoid Burnout in Your Organization

Podcast
  Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 28th episode of the Effective Executive podcast. In this episode, Tripp Babbitt discusses ways to mitigate burnout in your organization.  Download our Effective Executive Starter Kit. Resources mentioned in this episode: The Functional Connection to the Customer - Episode 22 LinkedIn Burnout Conversation Show Notes [00:00:00] The Effective Executive - Episode 28 [00:00:10] Episode 28 - 6 Ways…
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The Effective Executive – Centralization vs. Decentralization

The Effective Executive – Centralization vs. Decentralization

Podcast
    Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 27th episode of the Effective Executive podcast. In this episode, Tripp Babbitt explains how decentralization is more effective than centralization.  Download our Effective Executive Starter Kit. Show Notes [00:00:00] The Effective Executive - Episode 27 [00:00:13] Centralization vs. Decentralization [00:00:32] Austrian vs. Keynesian Economics [00:04:40] Theory X vs Theory Y [00:08:35] Doing Things Right vs Doing the…
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The Effective Executive – Don’t Rely on IT Data for Customer Insights

The Effective Executive – Don’t Rely on IT Data for Customer Insights

Podcast
    Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 26th episode of the Effective Executive podcast. In this episode, Tripp Babbitt how IT data are unreliable for customer insights.  Download our Effective Executive Starter Kit. Resources mentioned in this episode: The Effective Executive Playlist on YouTube The Tool You Need to Be an Effective Executive The Data Signal Detection Tool for Executives Show Notes [00:00:02] The…
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The Effective Executive – Looking at Disney Through the Customer Lens

The Effective Executive – Looking at Disney Through the Customer Lens

Podcast
  Veteran, new and aspiring executives need methods to be successful in their organization. There are 1000s of leadership podcasts, videos, blogs, and articles but few authors address what to do or how to do it. We have witnessed many executives who are efficient (doing things right), but few executives are effective (doing the right things). We believe this is misguided and aim to remedy the shortfall with executives. This is the 25th episode of the Effective Executive podcast. In this episode, Tripp Babbitt discusses his experience looking through the Customer Lens at Disney World.  Download our Effective Executive Starter Kit. Show Notes [00:00:00] The Effective Executive - Episode 25 [00:01:40] The Customer Lens - The Good and Bad of Disney [00:14:12] Innovation Can Overcome a Lot of Bad Experiences…
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